| I have never tried pond armor and I do not know the gentlemen that sell the stuff but I have to ask ootyboy a couple of questions. You complain about their customer service after the sale, but the pond armor rep says that he sent you additional product at no cost. Is this true? If it is, I'm sorry but in this day and age of almost non-existent customer service, that is going above and beyond normal customer service. From what it sounds like, he most likely thought you didn't apply per the directions from the start and he still overnighted you more product at his expense. What more did you want from him? Come and apply the stuff for you? The other question is... what does these guys being painters have to do with anything? I was a food server back in the day and I hope my current colleagues don't go around saying that I'm just a waiter. All it shows to me is that he knows that prepping is the most important part of the application of this product, as he described in his Sherwin Williams example. I'm new to the whole pond building experience and I am in the planning stages of my first pond so I have no experience to draw from. These are just my impressions from reading this thread while researching pond sealers. |