[SCVkoiboy]

I spoke to Steve C who advised me that he was representing William Lim and that William had agreed to send me a new pump if I sent my old one to Steve to be tested. Being skeptical and believing that this was just a way for William to claim to have the pump "independently tested" and for them to tell the world that there was nothing wrong with the pump (and thereby clearing his name), I asked that William come to my home (an hours drive) to see the set-up and tell me what was wrong with my system. I suggested that it would be best to have it done during our koi club meeting so there would be witnesses. Steve declined so I agreed to send my pump to him after I received a new pump from William.

I received my new pump and hooked it up today to the same plumbing as the old Dragon pump. IT WORKS GREAT!!! No air in the line and no cavitation. Yahooo! I checked the level of the lip on both pumps and the old one definitely has a greater slant than the new one. I truly believe that there is a design flaw in the dragon pump and air was getting in between the lip and the cover.

When I receive the shipping paperwork, I will send my old pump to Steve for testing. I asked Steve to post his test so everyone can see the results and he agreed. I want to thank Tom C and Steve C for offering to get involved in this situation. I am still very disappointed that William didn't just back his product and only decided to send me a new pump after realizing the bad publicity he was getting. His customer service really is horrible! In any case, I am anxious to see Steve's test results and hope he will do an honest test of my old pump.