| Thanks for the kind words Tim
Like I told Bickle above, I am witholding judgement on the Dragon until I have a chance to check out and test the pump. Based on Tim's numbers, that is a less than 1% overall failure rate and the 2 cited seem to be easily recognizeable as to the exact problem. Other problems are not so easily identifiable as to the exact problem since "symptoms" in and of themselves can be caused from a variety of issues. Standard bench testing (the norm) may or may not verify a problem to a specific cause either.
I became interested in the specific problem out of curiosity and the instinct to understand the variety of possible contributing factors/causes possible and my desire to "investigate". I've heard both sides of the "problem" and understand both sides frustrations. Regardless of the testing outcome, SVC gets a new pump and is hopefully satisfied. If their is a problem with the pump, William get's the documentation necessary to go back against a sub contracter (Waterway if the housing is bad as an example) AND a new procedural testing guideline should similar issues (should they exist) become apparent in the future.
What do I get? Besides a bunch of headaches? Nothing other than hopefully some satisfaction that more people are happy after I am done than before I stuck my nose in.
Steve |