Air maybe. Put some well water in a bucket and check the ph. Shake it up and then set it out in the sun for an hour or so. Then check the ph again.
I had this same problem last year but unfortunately it happened while I was out of town. Came home to a lot of algae and a ph over 10. I ended up draining the most of it and killing of the algae with PP. Before that happened though I lost one koi and damaged several others. All of them were blind for several weeks.
This one died
This one was blind for awhile and lost most of its sumi. This pic was taken two months after the incedent and you can see the sumi starting to recover. If you check my current avatar you can see what it looked like about two months ago. At the moment the sumi is finally emerging again on the head. So its been a year and still not recovered 100%
This shot is also from about two months after the high ph problem. As you can see this koi looks blind. The eyes recovered on all but one little showa that I don't have a pic of right now. You can see an update of this ochiba in the ochiba thread.