Hi Steve,
Mike is spot on, it takes a microscope to see most of the parasites that fish can have. Do stop useing the ph junk, it allows the water to fluctuate which in itself can be stressful to fish and this is not good and frankly, a waste of money!
Right now, these fish need stabile water, pristine and proper medical treatments. *If* you feel you have a problem with your ph, then test it early am, late pm, and sometimes dureing the night. This will show if there's any fluctuations in regards, Secondly, test the gh & kh values. Similarly, the source should be tested as a baseline reading for all including ammonia,nitrite and nitrate. Get a notebook to keep track of this as well as source should be checked for any changes as well over time.
Third, make sure to answer all questions, no matter how irrelevant they may seem. A pond is a complex system and there's so many things that can go out of wack or be cause. The questions folks ask have a purpose, its like painting a picture for all to see what you are.
I can see your a bit frustrated and stressed here, so stop, take a step back, deep breath and exhale. Stress isn't going to help you or the fish!
Now, I'll go leave REC a pm to have a look see.