What makes a good dealer a good dealer?

[jnorth]

Quote: Originally Posted by PapaBear While I think there have been a lot of great things mentioned here, (Ray Jordans post was excellent) JNorth mentioned "Availability". That word stands out to me as applying not only to having plenty of quality Koi on hand, but also to the dealer himself being available to the customer. Time is a valuable commodity. When a good dealer invests time in a customer not just to work a sale, but to find out what the customer knows, needs to know, and is prepared to care for, it shows the customer that they are valued as well.

Bingo Larry! That is exactly what I meant . I look for that not only in koi dealers but in every company I deal with. I like a bargain as much as anyone else but how much of a bargain is it if when something goes wrong there is no one to contact for help?