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It would certainly help you to know what your Kh and Gh are. The Kh is the buffer for your Ph. What is the Ph from the water source? Yes, your bio filter can not become effective with a Ph of 6-6.5. I dealt with this problem with a customer before. His filter crashed and Ph was down to 5-5.5 yet his fish were doing fine with Ammonia readings in the 2.0-3.0 range. I recommended he get rid of his existing POS bead filter which was so clogged from not being cleaned properly, it was channeling. He started following my advice and then when he went to one of the local dealers here in the area, he was talking to the owner's wife (who knows less than nothing) and then the owner. They recommended something I had never heard of before, but it was suppose to raise the Ph. Well, he bought it, went home and immediately treated the pond. Within minutes, the fish were literally jumping out of the pond. It raised the Ph to 9.0 and allowed the Ammonia to become highly toxic and it was literally burning the fishes gill. He lost all his fish AND THEN CALLED TO TELL ME WHAT HAD HAPPENED. He wanted to sue the dealer. I was really POd too, but I told him, look, you asked for my advice and while you were following it, things were slowly getting better. Then you went behind my back and got some bad info based on less than accurate info you provided them, and you want to blame who? I'm very sorry for your loss but please don't ask for my advice again unless you're willing to follow it and only it!
The point here Ootyboy is, your system will not come on line with that Ph level. Kristine gave you the right advice, but YOU CANNOT BRING YOUR Ph UP ABOVE 7.0 WITH THAT LEVEL OF AMMONIA IN SINUE. Stop feeding, do some more water changes, oh, and test your source water for ammonia as well. You may be adding to the problem. If so, get a charcoal filter and run the water through it first. Get your ammonia level down to at most .5 and then start to raise the Ph. I really suspect your Kh to be the source of the problem here. You may have to add baking soda to help with that temporarily while you add oyster shell or Lithaqua to your system to help maintain the buffering capacity you need. In the meantime, can you move your fish to the other pond? If so, and your source water tests okay, you could drain it and start from scratch. Just a few suggestions. But keep this in mind - DON'T PUSH THE PANIC BUTTON AND START DOING EVERYTHING AT ONCE! Start with one thing at a time. This may take longer than you think, but addressing things individually will also allow you to learn what REALLY worked and what's required in the future should this happen again.
Mike
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