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Thread: can't stay login???

  1. #1
    Jumbo Steve Nguyen's Avatar
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    can't stay login???

    it's frustrating that I need to login every 30 mins or so. any idea how to get around this? the remember me option is not working.

    Steve

  2. #2
    Daihonmei MikeM's Avatar
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    Don't have the problem. I have been required to log in lately, but not every time. Keep on keepin' on.

  3. #3
    Administrator Brian's Avatar
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    Quote Originally Posted by Steve Nguyen View Post
    it's frustrating that I need to login every 30 mins or so. any idea how to get around this? the remember me option is not working.

    Steve
    Nice profile pic Steve! We have to update the forum software from time to time for security purposes, adding new features (such as the "new" photo gallery that you all see now) and new functionality. A few things to keep in mind:

    Make sure you clear all cookies originating from koi-bito should you have problems.

    Always access using "http://www.koi-bito.com/forum/" rather than "http://koi-bito.com" as we have some rewrite rules set on our server that will try and redirect you to "www." anyway. I suspect this may be the source of the problem that some of you are facing.

    You'll notice some more changes as we go into summer, none of which should affect your access so long as you use the "www." prefix.
    Brian Sousa
    Koi-Bito Forum

  4. #4
    Oyagoi koiczar's Avatar
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    Brian

    I too have a similar problem. I have to log in every time. The "remember me" doesn't seem to be working. Never had this problem before.

    Mike

  5. #5
    Jumbo Steve Nguyen's Avatar
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    Hi Brian,

    I've done everything you advised but required to login each time. it timeout after 30 mins or so and ask me to re-login again. the "remember me" failed to remember me.

    Steve

  6. #6
    Administrator Brian's Avatar
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    Quote Originally Posted by Steve Nguyen View Post
    Hi Brian,

    I've done everything you advised but required to login each time. it timeout after 30 mins or so and ask me to re-login again. the "remember me" failed to remember me.

    Steve
    We've made some additional changes which will hopefully resolve the issue. Please clear your cash, delete all cookies originating from our domain, and try again.

    Best regards,
    Brian Sousa
    Koi-Bito Forum

  7. #7
    Jumbo Steve Nguyen's Avatar
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    switched from IE to firefox browser and it worked fine now. thx.

    Steve

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